Four Words Needed from Leaders
Guest User
Leaders know that disruption comes in many forms, and that form is currently Covid-19 physical distancing. Based on Gallup research from this era, there are four words that surface most when employees are asked about what they need and appreciate from their leaders: Trust, Compassion, Stability, and Hope.
Focused, frequent conversations are one way to establish and foster these traits among your teams. Here are some quick statements related to each:
TRUST: Speak the truth and explain how a decision was made
STABILITY: Absorb emotional reactions with calm
COMPASSION: Acknowledge the negative emotional impact.
HOPE: Elevate to how this will help the organization in the future.
AASPA members can view more information on a recently recorded webinar.