Nursing Quality Specialist
Laurie King
Are you interested in creatively solving problems and working with teams to make a difference in the healthcare industry? In this Industry Spotlight, Ursula Fletcher, MHA, RN, CPHQ, CPPS, a Nursing Quality Specialist at Mayo Clinic in Arizona, and Arizona Nurses Association Florence Nightingale Practice Award recipient, will share how she asks the “5 Why’s” to solve problems and work with colleagues to review trends in data leading to innovative solutions in her workplace! Ursula Fletcher will be available to engage with your students through our Educator Pro Connect Platform.