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4041 N. Central Ave., Ste. 1200
Phoenix, AZ 85012


Use Mistakes to Model for Staff

TXTS4 Leaders List

Use Mistakes to Model for Staff

Leslie Beauchamp

Your staff looks to you to embody the spirit and culture of your campus.  That is a lot of pressure; none of us are perfect.  As the head learner on campus we have an opportunity to create a culture that is feedback-rich.  Your teachers and students probably get quite a bit of feedback that they are expected to act upon.  Are you soliciting and acting upon feedback from them at each teacher or parent meeting?  Do you conduct 360s?  Have you made it explicit that you have leadership goals for which you want to gather feedback and grow?  If you make a mistake, have you modeled for your staff how you acknowledged the misstep, learned from it, said you would act differently, and followed through with that action?  

Creating a feedback-rich culture can improve performance.  A feedback-rich culture can also increase the perception that employees are more effective and fulfilled at work and that their colleagues care about them.   These are qualities that increase retention.  

This week, consider how you can model a feedback-rich culture.